Most community managers aren't dealing with bad vendors. They're dealing with gaps in accountability that quietly pile up — in resident complaints, board questions, and hours spent following up on things that should just get done.
This scorecard takes less than 3 minutes to complete. It's built to give you an honest look at how vendor accountability is actually working across your portfolio — from escalation control and compliance documentation to coordination load and billing clarity. Whether you manage one community or twelve, the gaps tend to show up in the same places.
When you're done, I'll walk you through exactly what your score means for your communities and where the pressure points are.
Enter your information to get your personalized scorecard.